How billing works

The golden line: forever free without AI

Riskonami offers a forever free assessment process once you have an account that can run assessments:

• all server-orchestrated phases, questions, and worksheets
• manual / Skip paths (no AI)
• deterministic report Start / Restart / Issue (without AI Fill)

You only pay when you choose optional paid services:

1. AI enrichment / enhancement — optional AI help inside phases and report AI Fill
2. Expert validation — optional expert review / certification of an issued report (uses expert validation tokens)

Everything else in the guided assessment is free — permanently, not a trial. For how to get an account, see How you get access.

Download your data (important)

Download your reports and export your session data while you still have access. Assessment data on the server is subject to a retention period and is not kept forever. Free and inactive workspaces are cleaned up first so we do not accumulate unbounded personal and organisational data. Target retention (product policy direction):

Account context	Intended server retention after last activity
Forever-free / inactive free sessions	90 days (then purge)
Active paid AI / expert / access customers	12 months after last activity (or longer under contract)
Enterprise contracts	As agreed in the order / DPA

Until automated purge jobs are fully rolled out, treat server copies as ephemeral: export anything you need for audit or ISMS records. Use Profile / session export and issued report downloads for anything you need to keep.

What costs money

AI enrichment tokens

Each time you affirm an AI enrichment gate, you spend 1 AI token (unless an access period or staff account includes AI):

Phase	Affirmed action
1	Organisation profile enrichment
2	Diagram AI import
3	Control list enrichment
4	Threat enrichment
5	VL enrichment
5	TEL enrichment
7	Control responsibility enrichment
8	Roadmap enrichment
10	Report AI Fill (per Fill request)

Skip / manual stays free. Repair retries inside the same paid attempt do not charge again. Once-through assessments force enrichment after an intake confirm step (classify pack → review irrelevant files / gaps / assumptions → Continue). Start of the unattended run is blocked until you have enough AI tokens (or a grant that includes AI). This is not the free Skip-AI process.

Expert validation

Optional expert validation of an issued report consumes expert validation tokens (sold on Pricing or granted by your organisation). This is separate from AI enrichment and from the free assessment process.

Access periods (optional)

Some organisations buy a time-limited access period that includes the process and often includes AI for the duration of the grant. That is an enterprise / subscription style option — not required to run a free manual assessment when freemium access applies.

Assessment credits (legacy / some plans)

Older or special plans may still use assessment credits (reserve on session start, consume when you end the assessment). Where freemium process access is enabled, treat credits as secondary; the product intent is a free process with paid AI and expert options.

Buying optional packs

1. Open Pricing for AI tokens, expert validation, or access products.
2. Complete Stripe Checkout.
3. Wait on the success page for confirmation.
4. Check Profile for balances and history.

Discount offers: promotional offers.

If payment succeeded but access is missing

Wait briefly on the success page, then refresh Profile. For purchase or account problems before you have a running assessment, use Contact. For a problem inside a specific assessment, use assessment support. Next: Choose your approach · Getting help