Tokens and billing

The assessment process is free. Pay one AI token per named call that runs, or use a grant. Expert validation is separate.

Forever free without AI

Once you can sign in and start an assessment, the process is free:
  • all nine phases, questions, and review tables
  • Skip / AI off
  • deterministic report views and downloads
You pay only for optional extras:
  1. AI enrichment — one AI token per named call that actually runs (A, B, P3, C, D)
  2. Expert validation — separate tokens for optional human review of an issued report
Details of what each call does: AI: what it does and does not do.

What one AI token buys

One token = one dispatched WP-J call, not one chat message and not one model token.
WalkTokens
AI off0
AI on, interview only (A + C)2
Plus a diagram (A + B + C)3
Plus P3 yes+1
Plus report narrative (D)+1
Typical is 2–3. Repair retries inside the same paid attempt do not charge again. P3 No and silent pack derivation cost 0. If you do not have a token (or a grant that includes AI) when a call would run, the call does not go through — the assessment stays on the free path.

When a token is actually spent

One commercial token is one dispatched named call (A, B, P3, C, or D), not a chat message. Repair retries of the same call on the same assessment do not charge again. Who pays:
AccountWhat happens
AI offNothing is dispatched. Wallet unchanged.
Customer with a token wallet, no grantWallet −1 when the call runs.
Time-limited access grantProcess + those named calls are included while the grant is active (no wallet debit).
Staff / adminIncluded; not limited by the customer wallet.
Local Dev Login creates a long-lived access grant, so AI can run without your wallet moving. That is why a test profile can show Available: 0 and still not show spend. Balances live on Profile under AI enrichment tokens (available, gift vs purchased, personal vs organisation). The header can show an Access pill and, when the wallet is in use, N AI remaining. Buying more is Pricing — token packs, expert validation, or time-limited access.

Pricing and checkout

Pricing page with AI token packs. Checkout is Stripe. Success should land you on a confirmation page, then Profile.
The process is free. Token packs, expert validation, and access are optional add-ons. You do not need to finish Stripe to start.

How you pay

  1. Open Pricing.
  2. Buy an AI token pack, expert validation, or time-limited access.
  3. Finish Stripe Checkout and wait on the success page.
  4. Check Profile for balances (gift vs purchased, personal vs organisation when both exist).
Promo codes: promotional offers.

Download before retention

Assessment data on the server is not kept forever. Export reports and JSON. Policy: your assessments and data.

If payment succeeded but tokens are missing

Wait on the success page, then refresh Profile. Account or purchase problems: Contact. A problem inside a run: assessment support. Next: Getting started · Sign in and access