Terms of Service

These Terms govern your use of Riskonami. Version 2026-08-12. This is a product draft pending counsel review — it describes how the service is intended to work today.

1. Who we are

Riskonami is operated by Musmato BV (Netherlands). Contact details are on the contact and about pages.

2. The service

Riskonami provides a structured operational risk assessment workspace (IRAM 2.0–aligned process), including worksheets, uploads, reports, and optional AI enrichment or expert validation. The forever-free assessment process does not include paid AI tokens or expert packs unless you purchase them.

3. Accounts

You may sign in with Google or Microsoft. If no account exists for that email, one may be created automatically. You must provide accurate profile details when asked and keep credentials under your control. We may deactivate inactive free accounts and purge stale assessment data according to our retention policy (see Privacy Policy and product docs).

4. Acceptable use

You must not misuse the service (including attempting unauthorised access, abusing APIs, uploading unlawful content, or interfering with other customers). Assessment outputs are for your organisation’s internal risk work; you remain responsible for how you use them.

5. No professional advice

Riskonami is a software tool. Content and reports are not legal, audit, or security consultancy advice. Human expert validation, where purchased, is a review service under separate commercial terms and does not replace your own judgement.

6. Paid entitlements

Purchases (for example AI enrichment tokens, expert validation, or time-limited access) are subject to the pricing page and checkout terms (including Stripe). Unused tokens and grants may expire as described at purchase.

7. Data and AI enrichment

Assessment data is stored in our EU-hosted infrastructure. Optional AI enrichment sends bounded prompts to a model provider (currently OpenAI) to generate proposals you can accept or reject. See the Privacy Policy.

8. Availability and changes

We aim for reliable service but do not guarantee uninterrupted availability. We may change features, these Terms, or pricing with notice where required. Continued use after a Terms version change may require re-acceptance in the product.

9. Liability

To the fullest extent permitted by applicable Dutch law, Musmato BV is not liable for indirect or consequential loss arising from use of the free service. For paid features, liability is limited to fees paid for the relevant entitlement in the twelve months before the claim, except where liability cannot be limited by law.

10. Termination

You may stop using Riskonami at any time. We may suspend or deactivate accounts that violate these Terms or remain inactive under our retention policy.

11. Governing law

These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer protections that apply to you.

12. Contact

Questions about these Terms: use the contact page.